Acceptance of terms

These provisions set out our (“Lovely Bubbly Soap Co”) Terms and Conditions for your use of www.lovelybubblysoap.co.uk(the ‘Website”) Accessed through any device such as personal computer, phone or tablet.

We may update our Terms and Conditions (T&C’s) from time to time, along with all other written information referred to or related to our T&C’s. The uploading of new T&C’s to the website will be our notification to you they have changed. You should periodically review the T&C’s for changes. By using the Website you agree to be bound by these customer terms. By using the website you agree to be bound by these T&C’s and any other information we put on the website relating to its use. If you do not agree to our T&C’s then please do not use the website or any related service to Lovely Bubbly Soap Co.

These provisions and other related written information (including the Privacy Policy) set out the terms and conditions on which you may make use of the lovelybubblysoap.co.uk webwebsite and any other related platforms or services related to the website weather you choose to be a guest or a registered user.

About us

Lovely Bubbly Soap Co is an on line market place operated by sole traders trading as Lovely Bubbly Soap Co and lovelybubblysoap.co.uk. We source product and producers who satisfy our criteria for ethically produced goods. Once we are satisfied producers match our criteria we then allow them to be guests on Lovely Bubbly Soap Co on line market place. We are based and operate lovelybubblysoap.co.uk from Scotland, but our producers and suppliers can be based anywhere in the UK and the world.

The criteria we aim for include items that are manufactured with these considerations. They are as ‘green’ as possible, sustainable, respect human rights, do not exploit human beings or animals in their manufacture and use ingredients which are produced sustainably.

If we discover through any means that a manufacturer has knowingly mislead or lied about any or all of their product production, material sources or manufacturer we reserve the right to cancel the suppliers right to use our online marketplace.

Accessing our website and marketplace

Access to our service is permitted on a temporary basis. We reserve the right to amend or withdraw all together, part or all of the service without having to give notification. If any of the service is unavailable at any time or for any period we will not be liable. On occasions, access to any or all the services may have restricted access. You provide your personal information to us under this agreement and in accordance of our Privacy Policy. By providing any such personal information to us you agree to the terms of our privacy policy.

You must treat any user identification code, password or other information you choose or are provided with as confidential. You must not disclose any of this information to a third party. If in our opinion you fail to comply with any of the provisions in these Terms and Conditions we have the right to disable any user identification code, password or other functions and information relating to your account or any other aspects of the website. This may or may not be with prior or post warning to such actions. We also reserve the right to restrict or prevent future use of the website.

Intellectual property rights

Lovely Bubbly Soap Co, lovelybubblysoap.co.uk own, or are the licensee to, all rights, title and interest in and to the Service, including all rights under patent, copyright, trade secret or trademark law, and any and all other proprietary rights, including all applications, renewals, extensions and restorations thereof. You will not modify, adapt, translate, prepare derivative works from, de-compile, reverse-engineer, disassemble or otherwise attempt to derive source code from any part of the Service.

You must not extract or otherwise use any of the content on the Website and/or Service for commercial purposes without obtaining a license and permission to do so from us.

We respect the intellectual property rights of others and we ask our Vendors and Customers to do the same. If you are aware that any of your intellectual property rights have been infringed on the Website, please contact us to report the concern.

Description of lovelybubblysoap.co.uk’s service

By using our website (ethicalsouk.com) to purchase goods and / or services it is important to note the resulting legal contract is between you and that vendor (The vendor being the partner or product producer listed on the website). Such a contract will compromise of these Terms and Conditions, the e mail confirmation of your order and the applicable details on the product page and you agree and are bound by all such provisions. It is important you carefully review the Terms and Conditions, the e-mail confirmation of your order and the applicable details on the product page that relates to your order. If any conflict or inconsistency between the Terms and Conditions, email confirmation of your order or the applicable details on the product page, these Terms and Conditions shall prevail to the extent of the conflict or inconsistency.

Whilst we do as much as possible to source quality ethical goods, we cannot give any undertaking, that goods and / or services you purchase from vendors through the website will be of satisfactory quality. This and any such warranties (whether expressed or implied) are disclaimed by us absolutely to the fullest extent permitted by law. This disclaimer does not affect your statutory rights against the vendor. Where you order goods and / or services through the website we may disclose your customer information related to that transaction to the relevant vendor.

We do not review or control, and are not responsible in any way for, listings provided by Vendors and at no time do we possess any items offered for sale by vendors through the Website.

We do not handle any items that you wish to return for any reason. All returns must be made directly to the vendor. The vendor’s terms and Conditions apply to items bought from those vendors. Please read and familiarise yourself with the vendors terms and conditions.

Disclaimer of Warranties and limitation of liability

(a)To the fullest extent permitted by applicable laws, we disclaim responsibility for any harm resulting from your use of any part of the Service.

(b) The Website are provided “as is” and “as available” and we expressly disclaim to the fullest extent permitted by law all express, implied and statutory warranties.

(c) Neither we nor our licensors are liable to you or any user for any use or misuse of the service. Such limitation: (a) includes direct damages, whether such claim is based on warranty, contract, tort or otherwise (even if we have been advised of the possibility of such damages); (b) includes indirect, incidental, consequential, special, exemplary and punitive damages, whether such claim is based on warranty, contract, tort or otherwise (even if we have been advised of the possibility of such damages); (c) applies whether damages arise from use or misuse of and reliance on this website, from inability to use the website, or from the interruption, suspension or termination of the website (including any damages incurred by third parties).

(d) Nothing in these Customer Terms shall limit or exclude our liability for fraudulent misrepresentation, for death or personal injury resulting from our negligence or the negligence of our agents or employees or for any other liability that cannot be limited or excluded by law.

How contracts are formed between you and Vendors

Each order you place for goods and/or service shall be deemed to be an offer by you to purchase the goods and/or services specified within it subject to the Customer Terms and the applicable details on the product page.

No order shall be deemed to be accepted by the Vendor until we (acting as the commercial agent of the Vendor) issue an email acknowledgement of order. The contract between you and a Vendor will relate only to those goods and/or services notified in the email acknowledgement of order.

Payment methods

Purchases for goods and/or services you make with Vendors may only be paid for using the payment methods we make available from time to time through our payment facility. In accepting or otherwise processing your payments related to the purchase of items from vendors, we act in the capacity as commercial agent of the Vendor. The Vendor acknowledges and agrees that the valid payment by you to us for the purchase of item(s) between you and the Vendor will satisfy your obligation to pay the Vendor for the relevant item(s) and consequently, any debt obligations owed by you to the Vendor for the purchase of such items shall be extinguished at that time. You acknowledge that these Customer Terms, and/or any transaction made by you via ethicalsouk.com, do not create or imply any partnership, joint venture or trust relationship between us, you and/or the Vendor. The Vendor further agrees that it will not seek recourse (legal or otherwise) against you for payment of items if you have validly paid us. All prices shall be shown in the applicable currency and payable in that currency. You accept that some banks may charge you an additional fee for certain transactions (for example, international transactions). You accept that item prices in the currencies displayed do not vary according to your location; delivery charges will vary depending on the destination to choose to have the item delivered.

Cancellation of transaction

We may cancel and not process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of so canceling or by reason of unwinding or suspending any transaction after processing has begun.

Delivery arrangements

Your shopping basket on the Website displays the goods and /or items you have chosen, the Vendor who shall provide them and details of postage and packing. The delivery costs for each Vendor vary according to the delivery methods they offer. Any delivery times quoted are in working days. We take no responsibility and are not liable in any way for misinformation, mistakes or errors in the shopping basket function and associated services.

Returns

If you wish to return an item first contact the vendor following their individual returns policy contact details, which will be detailed in the returns information tab on the product page. If you would like to return or exchange or obtain a refund of any cancellable item purchased through the Website (set out in each vendors returns policy), please contact the vendor directly using individual returns policy contact details, which will be detailed in the seller info tab on the vendors product page. Any returns or refunds shall be made by the vendor in accordance with that vendors Returns Policy.

The Site provides links to other websites for your information. If you use these links, you leave the Site. We have not reviewed these third party websites and we have no control over such sites or resources. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Site, you do so entirely at your own risk. We accept no responsibility for third party websites or for any loss or damage that may arise from your use of them.

Uploading material to the Site

Uploaded material must not: (i) be defamatory of any person; (ii) contain material which is obscene, discriminatory, offensive, hateful, threatening or inflammatory; (iii) infringe any copyright, database right or trade mark of any other person; (iv) be likely to deceive any person; (v) promote any illegal activity; (vi) be likely to harass, upset, embarrass, alarm or annoy any other person; or (vii) be used to impersonate any person, or to misrepresent your identity or affiliation with any person.

Any material a user uploads to the Site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose a user’s identity to any third party who is claiming that any material posted or uploaded by such user constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by users. We have the right to remove any material or posting a user makes on the Site.

Viruses, hacking and other offences

You must not misuse our Site or any part of the Service by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

Demission

If we fail at any time to insist upon strict performance of any of your obligations under these Customer Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under them, this shall not constitute a demission of such rights or remedies and shall not relieve you from compliance with such obligations. A demission by us of any default shall not constitute a demission of any subsequent default. No demission by us of any of these Customer Terms shall be effective unless it is expressly stated to be a demission and is communicated to you in writing.

Sever-ability

If any of these Customer Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

This Agreement

These Customer Terms and any documents expressly referred to in them constitute the entire agreement between us and supersedes and extinguishes all previous drafts, agreements, arrangements and understandings between us, whether written or oral, relating to its subject matter. Each of us agrees that neither we nor you shall have any remedies in respect of any representation or warranty (whether made innocently or negligently) that is not set out in these Customer Terms or any documents expressly referred to in them. Neither of us shall have any claim for innocent or negligent misrepresentation based upon any statement in these Customer Terms and any documents expressly referred to in them.

Force majeure

Where we or a Vendor are prevented from or delayed in carrying out obligations under these Customer Terms due to circumstances beyond our or the Vendors reasonable control including, without limitation, acts of God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, inclement weather, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to the Vendor’s workforce), or restraints or delays affecting carriers or an inability or delay in obtaining supplies of adequate or suitable materials then either our or the Vendor’s (as the case may be) performance of its obligations shall be postponed for the period of time that the circumstances continue.

Rights of Third Parties

No provision of these Customer Terms shall be enforceable by any third party (which includes for these purposes any third party: employee, officer, agent, representative or sub-contractor of either Lovely Bubbly Soap Co or the Vendor) under the Contracts (Rights of Third Parties) Act 1999 or otherwise. Nothing in this clause excludes the rights of Lovely Bubbly Soap Co when acting as commercial agent of any Vendor.

 

Law and jurisdiction

Contracts for the purchase of goods or services through our Site shall be governed by Scottish law. Any dispute arising from, or related to, such contracts shall be subject to the exclusive jurisdiction of the courts of Scotland.

 

Comments and Complaints

General comments about the Site are welcome, please contact us at www.ethicalsouk.com/contact.

If there is a complaint or problem with a product – contact the vendor following the vendors return policy and instructions found on their individual returns policy, which will be detailed in the seller info tab on the vendors product page.

If there is a complaint or problem with the vendor – contact ethical souk using our contact form.

 

Other applicable terms and conditions

Additional terms and conditions may apply to certain of our products and services. These products and services, and the terms and conditions which apply to them, are set out below.